Refund policy

RETURN & REFUND POLICY

At EVOIRE, we want you to love your purchase. If for any reason you are not completely satisfied, we are here to help.

Returns
You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in the original packaging.

  • Proof of purchase is required.

Non-returnable items:

  • Final sale items

  • Gift cards

  • Personalized/customized products

Refunds
Once we receive and inspect your return, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the issue.

Contact
For any return or refund inquiries, contact us at:
support@bagsevoire.com